HELP CENTER

Your first Swet

+ I am new to Swet Studio! How do I get started?

Welcome! First, click on the "Reserve" button (top RIGHT), then click on "New Clients" to create a free account. You can find a class you would like to attend by visiting our class schedule then to reserve, click sign-up. You can also purchase an exclusive first-time intro offer for $30, First time clients receive 2 classes for the price of 1. (This offer expires 14 days from account creation, so take advantage quickly!)

+ What type of SWETROW classes do you offer?

ROW FULL BODY is our signature workout that incorporates interval training, races, and an upper body series. Want to SWET more? Check the studio's schedule for SWETROW or the occasional ROW 5K (a friendly but competitive race)! We also have ROWABS, for those ready to carve a killer core and some serious abdominal strength. In addition to our class formats, we also have theme workouts and duals with our versatile instructors. You can read more about our class formats here.

+ WHAT IS SWET ANTIGRAVITY?

With SWET ANTIGRAVITY you will discover the power, excitement and pure joy of moving freely in all directions of open space. Remember, your health is your wealth. SWET ANTIGRAVITY is the perfect complement to SWETROW and develops ideal body lines through the toning and lengthening of muscles, while also developing balance and agility. SWET ANTIGRAVITY, challenges the body and mind beyond the vertical plane and up into the air!Check out SWET ANTIGRAVITY formats here, and we hope to see you in the hammock!

+AntiGravity inversions CONTRAINDICATIONS.

Pregnancy, glaucoma, recent surgery, heart disease, very high or low blood pressure, osteoporosis, recent head injury, cerebral sclerosis, fainting, carpal tunnel syndrome, severe arthritis, hiatal hernia, disc herniation or acute discogenic disease, artificial hips, radiculitis (inflammation of nerve root in spine), botox (within 6 hours).

+ What kind of clothes do I need to wear to an AG(AntiGravity®) class?

Must wear LONG SLEEVE SHIRT. Fitted, stretchy top that COVERS your ARMPITS. Be prepared to practice barefoot. Absolutely NO METAL allowed (this means jewelry, snaps, zippers, etc.) while using the AntiGravity® Hammocks.

Taking classes

+ How many beginner AG classes should I attend before moving onto regular classes?

People may spend anywhere from 3 classes to several months in a beginner class. It all depends on your background, abilities, and dedication.

+ CAN I COME TO CLASS WITHOUT A RESERVATION?

While you certainly can reserve classes on the spot at our location, our instructors and time slots tend to fill up in advance. To be sure you get a spot in the classes you want to take, we recommend scheduling your workouts on Sunday evenings for the week ahead. Reserving classes is simple: simply log into your account online or on the Swet Studio iOs app and click 'Reserve!'

+ What if I need to cancel a class?

Cancellation Policy: If you need to cancel a class for any reason,we understand, just please make sure to do so online at least 12 hours before your scheduled class time. If you cancel more than 12 hours in advance, there is no penalty. However, if you cancel your reservation within 12 hours the class credit will be deducted from your package. Classes are non-refundable, exchangeable or transferable.

+ Can I enter late or leave early?

AntiGravity(AG) Classes Due to the nature of all AntiGravity classes, we cannot accommodate late arrivals. If you are unable to arrive 10 minutes before your scheduled class time, please understand you will be forfeiting your spot in class and will not receive a refund or credit for that class. All other classes, though we encourage everyone to take the entire class so they can safely warm up and cool down, we allow people to enter class within the first 15 minutes and leave during the cool down. Please keep in mind that your body needs time to warm up to safely do our workouts.

+ I WANT TO SWET, BUT I'M NOT SURE A MEMBERSHIP IS FOR ME. WHAT ARE MY OPTIONS?

You can buy single classes or 5, or 12-credit packs, which are perfect for flexible schedules and if you want to bring a friend or two to class. The larger the pack, the more you save per class (a 12-pack is your best deal!) Head to your buy page to learn more and purchase. And remember, you get 1 free class when you purchase your first $30!

+ WHAT ARE MY MEMBERSHIP OPTIONS AND WHAT ARE THE BENEFITS?

If you love to SWET, it pays to go with our MOST AFFORDABLE option for all classes. Swet Monthly allow you to take any class as you’d like every month; SwetPlus+ includes unlimited classes.

All memberships include perks and a great retail discount as well! Head to our buy page to learn more and purchase.!

+ How do I purchase a gift card?

You can purchase a gift card and choose 5 or 12 class package. To purchase, select “Gift Card”. You can select the date of delivery and send an e-message with your electronic gift card. You may print the gift card, which you will receive in an email confirmation after purchase. If you have any questions, please do not hesitate to call us at (617) 670-0631.

The studio

+ Do you offer childcare?

No, we do not offer any form of child care while you work out with us.

+ Mat rentals?

We provide complimentary mats. Have your own? You are welcome to bring your own.

+ Do you have showers at your studio?

No, we do not have showers at the studio.

Extras

+ Do you offer corporate rates and programs?

We offer corporate packages, and team building events for small to large companies. Please email info@swetstudio.com for more information.

+ Are you interested in having your birthday or other special event at Swet Studio?

We're thrilled to hear this! Please reach out to us at support@swetstudio.com and a SWET Team member will be in touch soon.